Step 1: Accessing Your Dashboard

1. Navigate to the Enigma Genomics Portal.
2. Hover over your name at the top right corner and click on “My Dashboard”.

Note: Ensure that you are logged in to your provider account.

Step 2: Accessing Orders

1. Click on “ORDERS” in the navigation panel on the left.

Step 3: Searching for an Order

1. On the “Orders” page, use the available search options to find the specific order that you want to cancel
   1. Select a value from the “SEARCH BY” dropdown menu.
   2. Enter the corresponding value in the “SEARCH VALUE” field.
   3. Press enter or click on the search icon.

Step 4: Transferring Order

1. Once you locate the desired order, click the “Cancel Order” button.

For example, here we search for a sample with ID EG24A443.

Step 5: Enter details and submit cancellation